Overview
Encore Exchange transforms the traditional bad debt collection process with their Extended Care Program (XCP). This program recovers 45%+ of bad debt within 56 days, using a subscription-based model that eliminates high contingency fees. By leveraging advanced analytics, automated communication, and empathetic engagement, Encore Exchange enhances financial outcomes while maintaining a positive patient experience.
Problems Addressed
- Inefficient and lengthy bad debt collection cycles
- High contingency fees from traditional collections agencies
- Negative patient financial experiences
- Compliance challenges with financial regulations
Life with This Solution
With Encore Exchange, healthcare organizations experience a significant improvement in collections efficiency and financial outcomes. Their innovative approach reduces the administrative burden, eliminates high contingency fees, and ensures compliance with financial regulations. Patients benefit from personalized, empathetic engagement, improving their overall financial experience.